AUTOMATED INFORMATION SYSTEM—Within each housing unit are monitors that inmates can use to access information about services, file grievances, make medical appointments and order commissary, among other services.
TELEPHONE SERVICES – Each housing unit features a coinless pay telephone and phones that can be used without cost to reach legal services.
VISITATION GUIDELINES & REQUIREMENTS
All visitors must be on the inmate’s approved visitation list to use either the on-site or the online (At-Home) remote services. An approved visitor is allowed only one visit per week. All visits are by appointment only and must be scheduled 24 hours in advance by coming in to the jail or by registering online at www.securustech.net/videovisitation.Telephone appointment scheduling is not available.
VIDEO VISITATION CENTER – Most inmates in the DeKalb County Jail can visit with friends or family at the jail’s video visitation center or remotely (At-Home) via the internet. Visits are allowed daily from 8:00 a.m.-11:45 a.m. and from 4:00 p.m.-9:50 p.m. Each inmate is allowed two 30-minute visits per week at the visitation center. Inmates housed in maximum security or mental health areas are not allowed to have visitors. Our jail staff can arrange accommodations for inmates with special needs upon request at intake.
Visitor parking at the jail is available in areas designated as “Visitor Parking.” A public pay parking lot is located adjacent to the building off Camp Drive. Public parking lots are managed by private companies and are not regulated by the sheriff’s office. Fees cannot be changed, modified, or voided by sheriff’s office employees. “Boots” attached to vehicles for non-payment cannot be removed by the sheriff’s office.
JAIL VIDEO VISITATION CENTER
- Visitors to the jail visitation center must present a valid government-issued photo identification card, such as an official driver’s license, a state-issued identification card, or a military identification card. Use of the visitation center is free.
- Appropriate dress is required and no tobacco products, cell phones or other electronic devices are allowed inside the facility – nor is storage provided for these items during a visit. Visitors are responsible for supervising children in the Visiting Area. Visits may be terminated if children exhibit behavior that interferes with other individuals’ use of the center or the maintenance of order. Visitors under the influence of alcohol or drugs will be denied entrance into the facility.
ONLINE (AT-HOME) VISITS
- Remote online (At-Home) visitation is available for a fee from any device with internet access and/or a webcam, including a home, library, office computer, or a “smartphone” (Android or I-Phone). Remote visitation sessions are not included in the inmate’s onsite visitation allowance. Remote visitation costs $5.00 (five dollars) for each 30-minute session. To set-up At-Home service: securustech.net/videovisitation or call 1-877-578-3658.
- All participants in online visits should dress in an appropriate and behave in an acceptable manner during the visit. Remote video visits (except for attorneys and clergy visits) are recorded and subject to electronic monitoring by the DeKalb County Sheriff’s Office. Violation of these guidelines can result in restriction from use of the online visit system.